| Before
you start
Have these measurements:
- Frame size- measured from the outside of the frame
to the opposite side
- Spring count- # of V-rings on jump surface
- Spring length- measured from hook to hook when NOT
attached to the trampoline
For your enclosure: Have these measurements:
- Frame size- measured from the outside of the frame
to the opposite side
- Frame type- Is your enclosure frame consist of
straight poles or arched poles
- Number poles/arches- Count the # of straight pole
or # of complete arches
For further assistance measuring your trampoline, please
utilize these
diagrams (new window).
If the wrong part was ordered our return policy is as
follows:
- All returns must have a Return
Authorization # provided by our Customer Service
Department.
- Contact us within 60 days of receiving your order.
You can contact us by calling customer service at
877-927-8777 or downloading our Return Request Form and, with packing slip attached, fax the form to
972-422-5645.
- YJ USA will refund the price of the product minus
a 20% restocking fee (including any
applicable tax).
- The customer is responsible for all
shipping charges.
For questions call 877-927-8777
IMPORTANT: Reading the above instructions can mean the
difference between receiving the right replacement part
and the wrong one.
Have you
read and understood these instructions?
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